Here you will find some answers to our most frequently asked questions. Have a question you don't see answered here? Send us a message on our contact us page and we'd love to get back to you with an answer if we are able.

What is ISO 17025 and why is it important?

ISO is an abbreviation for the International Organization for Standardization. The ISO organization in collaboration with the International Electrotechnical Commission (IEC) develops joint ISO/IEC documents that specify performance standards that are used to accredit various types of organizations throughout the world. 

The ISO/IEC 17025 standard applies only to testing and calibration laboratories. Any testing or calibration laboratory that seeks ISO/IEC 17025 accreditation must contact an accreditation body such as Perry Johnson Laboratory Accreditation (PJLA), the American Association for Laboratory Accreditation (A2LA), American National Standards Institute (ANSI), and others. The accrediting bodies like PJLA accredit laboratories that fulfill all the requirements for accreditation specified in the ISO/IEC 17025 documents. Gaining accreditation by a testing laboratory is recognition that the laboratory has documented procedures in place that assure that the standards specified by ISO/IEC 17025 are being met on a continuing basis. 

An laboratory accredited to the standards of ISO/IEC 17025 is permitted to report its test results on a certificate of analysis bearing the ISO/IEC 17025 logo.

Does DEA Registered mean you share results with the DEA?
Why is my Delta-9-THC above 0.3% when testing at KCA Labs, but compliant (below 0.3% or Not Detected) elsewhere?
What is the difference between HPLC and GCMS?
Does the heat from the GCMS change the composition of the sample being tested?
What is the remaining missing percentage in my distillate material?
Why do my ratios of cannabinoids differ from the formulation I developed and mixed?
I shouldn’t have any Delta-9-THC in my product. How did it end up there?
I tested all of my starting material with KCA, and the results show all are compliant for Delta-9-THC. After formulating, now the Delta-9-THC is above 0.3%. What happened?
What is a chromatogram?
When I call our laboratory to talk about test results, the chemist uses terms like selectivity, sensitivity, LOD and LOQ that I think I understand but I am not confident about their meanings. Can you provide some definitions for these, and similar terms used in testing?