KCA Laboratories (KCA) is committed to the protection of client data. KCA operates the website KCAlabs.com (Services) to provide you with the most convenient and efficient laboratory testing services available. The collection of data is necessary to support the provision of KCA’s Services to you. KCA will never collect more data than necessary to provide these Services and will never sell any personally identifying information you submit through our website. By accessing this website, you are indicating your acknowledgment and acceptance of this Privacy Policy.

Types of Data Collected

KCA may collect personally identifiable information including, but not limited to, first and last name, email address, and phone number to support KCA’s provision of requested laboratory services, quotations and delivery of other information. Cookies, website usage data, and other electronic data specific to your use of the Services may also be collected to make it easier to use our Services. The foregoing information and data will be collectively referred to herein as “Personal Data.”

How We Use Your Data

Your Personal Data is used to respond to your requests for information and to provide Services including maintaining, protecting, and improving our website. More specifically, your Personal Data may be used to:

• Facilitate the creation of an Account;
• Allow participation in interactive features of our Service when you choose to do so;
• Provide and deliver the products and services you request;
• Send you related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
• Tailor site-specific features to your preferences;
• Provide customer care and support;
• Provide analysis or valuable information so that we can improve the Service;
• Monitor the usage of the Service including detection, prevention and remediation of technical issues; and,
• Protect, investigate and deter against fraudulent, unauthorized or illegal activity.

Data Disclosure

While KCA is committed to the protection of your Personal Data, certain situations may arise where your Personal Data may be disclosed. KCA may, in its sole discretion, disclose your personal data in order to:

• Provide information to persons or third parties involved in the performance of Services or Service-related activities to enable completion of the Services;
• Comply with law, regulation or valid court order;
• Prevent or investigate possible wrongdoing in connection with the Services;
• Protect the personal safety of users of the Services or the public;
• Protect the rights and property of KCA, our agents, customers and others including to enforce our agreements, policies and terms; and,
• Facilitate the sale or transfer of all or a part of KCA’s business or assets.

Third-Party Services

Our Policy does not cover any third-party services including, but not limited to, payment processing. KCA has not reviewed and is not responsible for the privacy practices of third-parties. Those third parties' privacy practices should be reviewed prior to use of third-party services.

This site may be hyperlinked to other sites which are not maintained by or related to KCA. Hyperlinks to such sites are provided as a service to KCA’s users and are not sponsored by or affiliated with us. KCA has not reviewed such sites and is not responsible for the content of those sites. Hyperlinks are to be accessed at your own risk and KCA makes no representations or warranties about the content, completeness, or accuracy of these hyperlinks or sites hyperlinked to this site. Further, the inclusion of any hyperlink to a third-party site does not constitute an endorsement of the site by KCA.

Security

To protect your Personal Information, we take reasonable precautions and follow generally accepted industry practices.  However, no method of transmission over the internet or electronic storage is one hundred percent secure. KCA does not guarantee or warrant the security of such transmissions or storage.

If you have created an account, certain information may be protected by password. Never share this password with anyone. KCA will never contact you to ask you for your password.

Child Privacy

This site is directed to users eighteen (18) years of age or older. No information obtained by this site falls within the Child Online Privacy Protection Act (COPPA) and is not monitored as doing so.

Applicable Law

Your Personal Data may be transferred and maintained on computers or servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. By sending us your Personal Information, you consent to the application of the law of the State of Kentucky (without giving effect to any choice or conflict of law provision or rule, whether of the State of Kentucky or any other jurisdiction, that would cause the application of the laws of any jurisdiction other than those of the State of Kentucky) and to the use and disclosure of your personal information consistent with this Privacy Policy.

Changes

These terms are subject to change by KCA at any time in its discretion. Your use of this site after such changes are implemented constitutes your acknowledgment and acceptance of the changes. Please consult these terms regularly.

Contact Us

If you have any questions or wish to amend the Personal Data provided to KCA, please contact us at:

• Email: trustedresults@kcalabs.com
• Phone: +1 833-KCA-LABS (522-5227)
• Mail: 232 North Plaza Drive, Nicholasville, Kentucky 40356 USA